Your Burning Questions Answered: Clarity on Portable Sanitation
Q1: How far in advance should I book my portable toilet rental?
A: To ensure availability, especially during peak seasons (spring/summer for events, year-round for large construction projects), we highly recommend booking your portable toilet rental as far in advance as possible. For major events or multiple units, 2-4 weeks notice is ideal. For smaller needs or single units, a few days to a week is often sufficient. However, we do accommodate urgent requests whenever possible, so don’t hesitate to call us even for last-minute needs.
Q2: What is included in your standard portable toilet rental service?
A: Our standard rental service includes the delivery of a clean, fully functional portable toilet unit, regular scheduled servicing (which typically includes waste removal, cleaning, sanitizing, and restocking of toilet paper), and final pickup. The frequency of servicing is determined by your specific needs, the number of users, and the duration of the rental, all outlined clearly in your quote. Additional services, such as hand sanitizer dispensers or extra cleanings, can be added upon request.
Q3: Can I change my rental duration or add more units after the initial booking?
A: Absolutely. We understand that project timelines can shift and event attendance can fluctuate. We offer flexible rental terms and are happy to accommodate changes to your rental duration or the addition of more units, subject to availability. Simply contact our customer service team as soon as your needs change, and we will work diligently to adjust your service agreement accordingly. Our aim is to provide solutions that adapt to your evolving requirements.
Q4: Are your portable toilets environmentally friendly?
A: Clean Can Porta Potty Rental is committed to environmental responsibility. Our units are designed for efficient waste containment, minimizing environmental impact. We use biodegradable chemicals in our tanks and adhere to strict waste disposal protocols, ensuring all waste is transported and treated at licensed facilities. Furthermore, we offer solar-powered units for those seeking an even greener solution, reducing energy consumption for lighting and ventilation. We continuously seek ways to minimize our ecological footprint.
Q5: What are the power requirements for restroom trailers or specialized units?
A: Our Deluxe/VIP Restroom Trailers and Shower Trailers typically require access to a standard 110V electrical outlet (or sometimes 220V for larger units) to power their lighting, climate control, and water pumps. Some units may also require a water hookup. Specific power and water requirements will be clearly communicated during the quoting process, and our team can assist you in determining if your site has the necessary utilities. For remote locations, generators can often be provided or recommended.
Q6: How do you ensure the cleanliness and hygiene of your units?
A: Hygiene is our top priority. Every Clean Can unit undergoes a rigorous multi-point cleaning and sanitization process before delivery. This includes pressure washing, disinfecting all surfaces, and replenishing all supplies. During the rental period, our trained technicians perform scheduled servicing, which involves pumping out waste, scrubbing the interior, sanitizing all touchpoints, and refilling toilet paper and hand sanitizer. We use industrial-grade, environmentally safe cleaning agents to ensure a consistently fresh and hygienic experience for every user.
